Report from Streaming Media East
In a much needed evolution of the online
video sector, vendors of the technology
solutions are beginning to recognize that
building value for business users requires
more than applying network muscle that
shuttles video bits from Point A to Point B. At
least that the conclusion one could draw after
walking the floor of the Streaming Media East
trade show last month in New York City.
More than at any of the other Streaming
Media conferences that I have attended during
the past decade, executives this week
seemed to earnestly and universally embrace
the idea that intelligent software applications
are vitally necessary in making online video,
and particularly outbound online video marketing,
more effective and useful. For this
past week, a new emphasis on outbound
business video helped identify a fresh industry
watchword: “analytics.”
From well-known giants like AT&T to
emerging high-profile technology developers
like Ooyala, many exhibitors on the
Streaming Media floor were showing off new
or soon-to-be-released software applications
that can tell administrators perhaps more
than they ever wanted to know about where
and how their online video content is being
watched. The new flood of analytics discussion
caps a year that has seen a slow, steady
growth in vendor discussion on the issue.
Accordent Technologies, for instance, made
this type a measurement a cornerstone of
their revamped media management platform
introduced last year. Likewise, providers of
hosted video platforms, like Brightcove,
Kaltura, and Sorenson Media, have begun
talking more extensively about their own
measurement and analytics capabilities. And
just earlier this month, Limelight Networks
closed its $110 million acquisition of online
ad technology provider EyeWonder.
Among the multiple benefits of the
EyeWonder acquisition will be the ability for
Limelight, over the long-term, to apply analytic
tools that EyeWonder now uses in the ad world
to a broader swath of the video traffic carried
over its network. In short, Limelight will not
only move video from place to place, it will provide
greater information than ever before on
how individuals are interacting with that video.
This type of information may seem to be
overkill to a business audience that today is
interested primarily in simply knowing how
many people watch their online video programming.
But it represents a key new path
to building value in the business video
online sector. In some cases, analytic tools
demonstrated at the show and set to be
released during the next several months,
make it possible to identify viewing patterns
on a highly granular geographic basis. Tools
from some vendors, for instance, make it possible
to identify viewing trends down to the
neighborhood level. Imagine the possibilities
for using this technology, for instance, in the
biggest marketing efforts we see on a regular
basis: political campaigns. Candidates could
encourage voters to watch their presentations
online and then study when viewers navigated
away from their speeches.
Now, move beyond the world of politics
to think about how information collected
from online video viewing patterns can reshape
the ways companies promote and position
their efforts to sell cars, computers and
other high-ticket items. Better analytics can
help them determine which selling points
resonate with prospects in selected regions
When marketers learn how to cull more and
more information from online viewership
patterns of the corporate content they produce,
you can bet that the amount of video
produced for outside audiences will explode.
That will help marketers derive event more
information from online viewership patterns,
perpetuating a cycle of ever-expanding online
video adoption by business users.
Additionally, the analytic trends that bubbled
to the surface in this week’s Streaming
Media East show merely scratch the surface of
the problems that software development can
solve and how that development can create
increased value in the evolving business
video sector. Rather than focusing on pushing
bits around the network, today’s leading edge
technology vendors are shifting their emphasis
to making online video bits more meaningful.
By applying these software methodologies
to outbound business online video
communications, vendors are following in
the path of companies like Accordent, Qumu,
Sonic Foundry, VBrick, and others that have
worked to develop enhanced applications for
use behind the corporate firewall. Similarly,
both Ignite and Kontiki have greatly expanded
the scope of software applications integrated
into their platforms during the past
year. Now, vendors with a focus on outbound
online business video are getting serious
about developing software than can make
video bits more valuable than ever before.
Simply put, the race to add value to outbound
video bits just becomes a new battlefront
in the competitive software development
arena. The companies that can create
the software applications that make it easiest
to consume, manage and measure online
video for day-to-day business communications
(whether internal or external) will
emerge as market winners. Those satisfied to
simply shuttle dumb video bits around the
network will probably get what they deserve.
Let the video software wars begin.
Steve Vonder Haar is Research Director of
Interactive Media Strategies, a research firm
tracking the use of online video in business communications.
He can be reached at
Svonder@InteractiveMediaStrategies.com.