Within the AV industry there are all sorts of claims, patents, and
copyrights to what is deemed “intellectual property” – but who really
owns what?
When it comes to equipment and/or hardware and
software technologies a manufacturer can apply for a patent to protect
another company from “copying” their product or technology. Patents are
governed by the US Patent Office (and similar authorities
internationally).
But let’s take a look at non-equipment items
within AV, such as:
- AV consultant or system integrator's drawings
-
Control system programming (source code)
Consultants and System
Integrators typically include a copyright symbol © on their drawings
and specifications, along with a statement that says something like:
“This drawing and the associated specifications are specific to this
project and are not to be used for any other project.” A humble attempt
at trying to prevent AV drawings and specifications from being “copied”
for other similar or in many instances identical projects.
The
same goes for control system programming and source code. These items
could in fact be easily copied and re-used on other projects. On most
projects AV consultants and system integrators are required to provide
their drawings and specifications in the native drawing (.dwg) and word
processor (.doc) formats, making them easily editable for reuse.
From
a client's perspective, they feel they have paid for the design, and in
doing so, the drawings and specifications are their property as well to
do with as they choose. Contractual language making this VERY clear can
be found in any corporate contract or purchase order. In essence, the
end-user client's contractual purchase order trumps any AV consultant's
or system integrator's “copyrights.”
Hence the conflict. What AV
consultant or system integrator would dare try to enforce a copyright
claim by suing their end user client? Who would want to fight the wrath
of a large law firm with near unlimited resources (and billable time)?
So
on paper, it would appear the client has the upper hand, at least from a
legal perspective. However, I would hope clients consider the ethical
implications of this situation and realize AV consultants and system
integrators provide drawings and specifications which ARE project
specific (except when specifically being paid to develop “standards” or
“template” projects). In addition, I would hope clients would recognize
the value added by the consultant or system integrator in being part of
the project, and how their involvement in the project is what
contributes to the success.
As an industry, we have to do a
better job of showing what our value to the process and involvement in the
project means and what our "intellectual property" is worth. Perhaps we
begin to educate clients as part of our initial efforts on how setting
AV / IT standards can benefit them and the value in having us provide
this type of template or in building this standard. Maybe it is a matter
of making sure that they understand the ownership of the "property" and
that there is a "license" of sorts that you are giving or granting them
for its use by project.
To support this line of thinking, your
client relationship needs to be built upon a solid foundation, one where
both parties (Consultant / System Integrator and Client) understand the
importance of working together to create a stronger team that can
incorporate the best technologies and products to meet the unique needs
of the client for the ultimate success of the project.
All too
frequently, AV consultants and system integrators let this relationship
take a back seat to project details and logistics. In the short run, the
attention to this may get you through the project, but will hurt your
chance at creating and maintaining a more sustainable and value driven
relationship with your client. You need to do both so that discussions
including those about who owns the rights to "intellectual property"
remain unspoken.
Christopher Maione, CTS-D, is president of
Christopher Maione Associates, a firm specializing in all aspects of AV
business, technologies, and marketing strategy. He also serves as an
Infocomm Adjunct Faculty member and frequent speaker at global AV
industry events. Reach him at cmaione@chrismaione.com.